Paradise Realty & Property Management, Inc. respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and how we protect your information when you visit our website, contact our office, submit an inquiry, apply for a rental property, or communicate with us by phone, email, or text message.
INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide to us, including:
- First and last name
- Mailing or property address
- Email address
- Telephone and mobile phone number
- Rental or property inquiries
- Information submitted through contact forms
- Rental application information
- Employment and income information when applicable
- Rental history and landlord information when applicable
- Property ownership or management information
- Maintenance requests and property-related communications
- Records of communications with our office
- Other information you voluntarily provide while requesting our services
We may also automatically collect certain technical information when you visit our website, such as your browser type, device information, IP address, pages visited, and website usage information through cookies or similar technologies.
HOW WE USE PERSONAL INFORMATION
We may use personal information for legitimate business purposes, including:
- Responding to inquiries from prospective and current tenants, property owners, buyers, sellers, and clients
- Providing property management and real estate services
- Scheduling property showings, inspections, appointments, and maintenance visits
- Processing rental applications
- Communicating regarding available rental properties
- Preparing and administering leases and other property-related documents
- Coordinating property maintenance and repairs
- Communicating with tenants and property owners
- Sending appointment reminders, property updates, maintenance notifications, account information, and other service-related communications
- Providing customer support
- Maintaining accurate business and property records
- Improving our website, services, and customer experience
- Complying with applicable legal and regulatory obligations
- Protecting our company, clients, tenants, properties, and business operations
HOW PERSONAL INFORMATION MAY BE SHARED
We do not sell personal information.
When necessary to provide our services, certain personal information may be shared with service providers or professionals who assist us with legitimate business operations. These may include maintenance contractors, vendors, property owners, real estate professionals, screening providers, payment processors, technology providers, attorneys, accountants, or other service providers involved in providing requested services.
Information may also be disclosed when required by law, legal process, court order, governmental request, or when reasonably necessary to protect the rights, safety, property, or interests of Paradise Realty & Property Management, Inc., our clients, tenants, or others.
SMS consent and mobile opt-in information are treated differently from other business information as described below.
SMS AND TEXT MESSAGE PRIVACY
When you provide your mobile telephone number and consent to receive SMS or text messages from Paradise Realty & Property Management, Inc., we may use your telephone number to communicate with you regarding property inquiries, property showings, appointments, rental applications, leases, maintenance requests, payment reminders, property updates, customer service, and other communications related to services you have requested.
SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.
Mobile telephone numbers, SMS opt-in information, and text messaging consent will not be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes.
Your SMS consent applies specifically to communications from Paradise Realty & Property Management, Inc.
Message frequency may vary depending on your interaction with us and the services you request.
Message and data rates may apply depending on your mobile carrier and wireless plan.
Consent to receive text messages is not a condition of purchasing, renting, or receiving services from Paradise Realty & Property Management, Inc.
You may opt out of text communications at any time by replying STOP to a message.
You may reply HELP for assistance or contact our office directly for additional information.
After opting out, you may receive a final confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages unless you later provide consent to receive them again.
Wireless carriers are not responsible for delayed or undelivered messages.
COOKIES AND WEBSITE INFORMATION
Our website may use cookies or similar technologies to improve website functionality, understand how visitors use our website, and provide a better online experience.
You may be able to disable cookies through your internet browser settings. Disabling certain cookies may affect the functionality of some portions of the website.
DATA SECURITY
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted electronically.
DATA RETENTION
We may retain personal information for as long as reasonably necessary to provide our services, maintain business and property records, fulfill legal or contractual obligations, resolve disputes, protect our interests, or comply with applicable laws and regulations.
THIRD-PARTY SERVICES AND LINKS
Our website may contain links to websites or services operated by third parties. Paradise Realty & Property Management, Inc. is not responsible for the privacy practices, security, or content of third-party websites.
We encourage visitors to review the privacy policies of any third-party websites they visit.
YOUR PRIVACY CHOICES
You may contact us to request that we update or correct certain personal information you have provided to us.
You may also request that we discontinue certain communications.
For SMS communications, reply STOP at any time to unsubscribe.
For email communications, you may contact our office or use an unsubscribe option when one is provided.
CHILDREN’S PRIVACY
Our website and services are not intended to knowingly collect personal information directly from children under the age of 13 without appropriate parental or guardian authorization.
If we become aware that information has been collected from a child in circumstances where parental consent is required, we may take reasonable steps to remove that information.
CHANGES TO THIS PRIVACY POLICY
Paradise Realty & Property Management, Inc. may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or applicable requirements.
When changes are made, the “Last Updated” date at the top of this Privacy Policy may be revised.
We encourage you to review this Privacy Policy periodically.
CONTACT US
If you have questions regarding this Privacy Policy, our privacy practices, or our SMS communications, please contact:
Paradise Realty & Property Management, Inc.
Phone: 704-777-2121
Email: theparadiserealty@gmail.com